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Discussion topic: Interest not working
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This message was authored by: Ruth_17
Message posted on 16 Jan 2026 02:01 PM
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Interest not working
Internet fell off about an hour and 15 minutes ago but was saying connected without Internet. I unplugged it as directed a few times and also left it off for about half an hour. Now it is not connecting at all. Please help.
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This message was authored by: JimM1
Message posted on 16 Jan 2026 02:14 PM
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Re: Interest not working
@Ruth_17 Shortly do the check below!
If you haven’t done it already use the below link to check to see if there are any broadband problems or outages nearby if enough time has passed for a fault condition to be displayed by the software test! This should determine if there's an identified fault affecting multiple households.
https://www.sky.com/servicechecker
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