Discussion topic: Incorrect address shown for my post code
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Message posted on 04 Jun 2026 10:52 AM
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Incorrect address shown for my post code
I wish to transfer to Sy broadband from Virgin Media . When I enter my post code to progress the transition it shows the incorrect address.
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All Replies
Message posted on 05 Jun 2026 09:03 AM
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Re: Incorrect address shown for my post code
Hello @Rosie588, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.
Just look out for the colourful bubble to start the conversation. Please be aware conversations automatically close if there is no response within 48 hours.
Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147#M141
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