Discussion topic: Incorrect Password
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Message posted on 13 Jul 2026 03:18 PM
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Incorrect Password
I'm now on my 3rd router since changing to full fibre. 3 months has passed and I still can't connect all devices. The 2nd router completely blew the logic board on my printer. Got stuck and would not forget previous SIDD. Had to buy a new printer. Has taken hours to get the new coneected but now my Alexa show and Alexa dot will not connect. Says wrong password. Can't even connect using my phone and QR code. Have read that I could try to temporarily change the band width using the router hub but the router hub will not let me in. Using username and password for each different router but have not been able to access any of the 3. I can't be spending more hours and hours trying to connect everything if they want to send yet another router. Any suggestions?
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Message posted on 13 Jul 2026 04:08 PM
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Re: Incorrect Password
Which model Hub is it?
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
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