Inconsistent WiFi all day

[DavidStride]

I live in Scarborough and I have been having problems with drop outs every day and always when you need to do something important. This has been going on for 4 months and it was so frustrating I wrote a personal letter to the CEO of Sky Dana Strong. However nothing came of it apart from the cost of terminating my contract. Well it's got to the point where in two months my contract ends so I won't be renewing. This will be after 25 years with Sky which doesn't mean a Jot to Sky. Is anybody else at the end of your tether? I just don't think the routers are much cop and unreliable even if you have Ultrafast Broadband. 

[_Claire]

Hi @DavidStride I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation. Please be aware conversations automatically close if there is no response within 48 hours.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147#M141