Inconsistent Broadband

[LesleyDe]

My broadband connection to my house is inconsistent.  I cant work from home as the wifi drops conference calls.  How can I get the overhead cable to my house changed?  The sky app shows I have a problem but it will clear as eventually the connection comes back. But is then inconsistent and drops again.

[TimmyBGood]

---

@LesleyDe wrote:

How can I get the overhead cable to my house changed?  

---

Renewal of copper circuits is extremely unlikely to happen when the priority is the national rollout of optical fibre.

[jamesn123]

@LesleyDe 

As mentioned already getting the cable changed to your home from the pole is unlikely to happen with the rollout of Fibre. Additionally this is a last resort troubleshooting step, Sky will send out Openreach to look at the line if that is the problem first. 

[LesleyDe]

Not sure how long we have to go without broadband while we wait for fibre!  I'll call Sky to contact openReach.  Thanks.