Incomplete address

[Chazney03]

My address wasn't listed properly when I signed up. For eg I live at "flat 1",  but the only option was  “flat 1 - 4“ in the drop down list.

I'm supposed to be receiving my equipment on Sunday but so far have been unable to amend the address or get through to a human to help me via chat.

Do advisors assist on here? 

[Tom-W19]

Hi Chazney03

Your post has been escalated to our Community Messaging team who will invite you to a private chat shortly and help you with this.

Just look out for the blue bubble to start the conversation.

Here's more information on how Community Messaging works - https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

[Tom-W19]

Hi Chazney03

An invite was sent but there was no response within 48 hours so it has automatically closed.

If you still need help with this please let us know by posting on the forum again and we will get it escalated through to us.