I want to cancel my first order

[Ponna]

Hi dear, I order broadband through the sky store in the November 17. But the customer service person placed the order with wrong address. Again I went to sky store in November 18 and I told them about the issue. They insisted me to do new order and have to cancel the order which made on November 17. But I am trying to call the customer service. But there is no response from them. I want to cancel the order first address please. Please help me. 

[jamesn123]

@Ponna 

You need to call Sky to do it. They do answer the phone you just have to be patient. 

[Ponna]

Hi @jamesn123 Thank you for your reply. Will you please provide the customer care numbers. 

Thank you 

[jamesn123]

@Ponna 

150 from your Sky landline or 0 3 3 3 7 5 9 1 3 9 2 from any other phone