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Discussion topic: I’ve cancelled my tv, but keeping broadband,

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This message was authored by Startrek2022 This message was authored by: Startrek2022

I’ve cancelled my tv, but keeping broadband,

Hi I've cancelled my tv but keeping broadband, however the box that has arrived to return the equipment has a broadband space, is this just a standard box or do I need to phone them and sort out a new broadband box ( which would be crazy) 

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This message was authored by cookiemonsteruk This message was authored by: cookiemonsteruk

Re: I’ve cancelled my tv, but keeping broadband,

Posted by a Superuser, not a Sky employee. Find out more

@Startrek2022 

 

You can use your own packaging and print new labels here :-

 

https://www.sky.com/help/articles/return-tv-broadband#need-a-hand

 

Remember to keep proof of postage

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This message was authored by TimmyBGood This message was authored by: TimmyBGood

Re: I’ve cancelled my tv, but keeping broadband,

Posted by a Superuser, not a Sky employee. Find out more

@Startrek2022 

 

If you are retaining the Sky broadband subscription then you keep the Hub and any boosters provided under the WiFi Guarantee (but not boosters that were provided to solve Q television issues).

* * * * * * *

Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
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