10 Oct 2024 04:01 PM
Will any wi-fi booster work with my Sky router ER110?
10 Oct 2024 04:03 PM
Posted by a Superuser, not a Sky employee. Find out more
The Q booster would be the matching model.
Sky loans wireless booster hardware free under the terms of the 'WiFi Guarantee' element of 'Broadband Boost' and the 'Enhanced Wall to Wall WiFi Guarantee' part of the 'WiFi Max' subscription supplement: they don't otherwise provide or sell them except to resolve issues with Sky Q. Phoning Sky to go through a telephone diagnosis is required to have a booster or pod allocated to the account. Inevitably some have leaked onto a certain auction site, but Sky won't offer support with using these.
Confusingly the 'Wall to Wall WiFi Guarantee' doesn't actually provide booster hardware, and is essentially a sales lead generator for the supplements mentioned above.
10 Oct 2024 04:14 PM
Thanks. So what is the model of booster that I need? Sky won't provide one as the guarantee says it only covers you if the speed is less than 3mbps in other rooms, even a bit above that the speed is of no use to anyone anyway.
10 Oct 2024 04:17 PM - last edited: 10 Oct 2024 04:18 PM
Posted by a Superuser, not a Sky employee. Find out more
I believe the model number is EE120
It's the same shape as the Q Hub (ER110/115) but in white plastic.
10 Oct 2024 04:18 PM
Thank you.
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