@Danielle116
Have you checked your orders in your my sky app. Locate the tracking number and contact royal mail in the uk.
If its returned to sky we can escalate this to sky
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Sky Stream , Sky Superfast, SR203 router, Tp link td w9970 + Asus RT AX58U (backup), Xbox Series X, google home mini, LG 55 inch uhd tv, with Dolbyvision, samsung a5 2017 and samsung s21
If I get it right mark as answered
If I get it wrong humour me
If I say something you like give a thumbs up
