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Discussion topic: I'm not paying for my broadband this month

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This message was authored by Steve304 This message was authored by: Steve304

I'm not paying for my broadband this month

I want to make you aware that I won't be paying for my broadband this month. You haven't provided for the service that I've paid for
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This message was authored by TimmyBGood This message was authored by: TimmyBGood

Re: I'm not paying for my broadband this month

Posted by a Superuser, not a Sky employee. Find out more

@Steve304 

 

Unfortunately all that happens is Sky suspends service entirely, debt continues to accrue and eventually there's a risk of ending up with an impaired credit record.

 

There's really very little point threatening to withhold a subscription to a multi-billion pound company: it's typically more useful to keep in contact and negotiate a solution.

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Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
This message was authored by mae-3 This message was authored by: mae-3

Re: I'm not paying for my broadband this month

@Steve304 

 

As @TimmyBGood has stated it isn't a good idea to stop paying for the service but you can report the issue and when it isn't fixed within 28 days then Sky should allow you to exit the contract penalty-free.

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Zen internet on FTTP (900Mbps down, 100Mbps up). SAT> IP (Apple 4K 2nd gen TV to LG C1 OLED UHD TV/Dolby Atmos Denon AVR, DacMagic Plus for Hi-Res audio), hosting own blog/forum (cluster), OPNsense & Zenarmor L4/L7 NGFW & DPI IDS/IPS, Asus ET12 Pro Tri-Band wifi, Linux, Gamer: Xbox Series X/i7 laptop, round-robin DNS over HTTPS, non-proprietary VoIP HD AMR-WB (G.722.2) and more... Beta tester Apple iOS/watchOS/tvOS/iPadOS/macOS. Dr Mae-03 PhD.
This message was authored by 15yearswithsky This message was authored by: 15yearswithsky

Re: I'm not paying for my broadband this month

phone them and get a sales rep, negotiate a deal, thats what I do , we have discounts on our service due to location and low speeds !!

its good to talk LOL

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