Discussion topic: I hvae kost ny coneection and cant get it back only get a useless robot

This message was authored by: Andytrevor · ‎24 Sep 2022

Can you help me reconnect from scratch

This message was authored by: Highlinder · ‎25 Sep 2022

@Andytrevor Can you please run the broadband test, this can be done either via the Sky app on mobile data or use the link below.
https://www.sky.com/help/diagnostics/sky-broadband-diagnostic/sky-broadband-diagnostic

If it finds an external fault it should enable you to book an engineer.

If someone has helped give them Like.

If you have found this solution helpful please tick this as the answer.

This message was authored by: Chrisee · ‎25 Sep 2022

@Andytrevor if the connection is still down this morning and the app which runs over mobile doesnt help call Sky as their lines are now open until 10pm tonight.

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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode

Discussion topic: I hvae kost ny coneection and cant get it back only get a useless robot

I hvae kost ny coneection and cant get it back only get a useless robot

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Re: I hvae kost ny coneection and cant get it back only get a useless robot

Re: I hvae kost ny coneection and cant get it back only get a useless robot

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