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Discussion topic: I have set up my sky broadband hub but cannot get it to connect to my sky q box without cable

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This message was authored by sc196 This message was authored by: sc196

I have set up my sky broadband hub but cannot get it to connect to my sky q box without cable

When I use the connect WPS buttons the two devices do not connect!

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This message was authored by Mr+Flibbles+86 This message was authored by: Mr+Flibbles+86

Re: I have set up my sky broadband hub but cannot get it to connect to my sky q box without cable

Posted by a Sky employee

Hi there, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.  
Just look out for the blue bubble to start the conversation. 
Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147  

 

This message was authored by Mr+Flibbles+86 This message was authored by: Mr+Flibbles+86

Re: I have set up my sky broadband hub but cannot get it to connect to my sky q box without cable

Posted by a Sky employee

Update – We are still looking to help you. If you need our support let us know and we can re-escalate to our chat team. Your invite has been closed now. Thanks
 

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