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Discussion topic: I have recently changed my hub and the WiFi is not connecting to any devices or my sky box in my add

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This message was authored by Lisa310 This message was authored by: Lisa310

I have recently changed my hub and the WiFi is not connecting to any devices or my sky box in my add

None of my devices including my second sky box are not connecting to the internet  I have followed the steps of resetting and syncing the broadband with the sky box but it's not working. This has been happening sporadically since my broadband box was changed in August but the past 2 weeks we have struggled to get any signal on the devices and none at all on the sky multi room box. Please advise what I am to do next. Thanks 

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This message was authored by Addie15 This message was authored by: Addie15

Re: I have recently changed my hub and the WiFi is not connecting to any devices or my sky box in...

Posted by a Sky employee

Hi there, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147 

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