I have no internet connection

[Bluebell4]

We have lost all internet connection! Which then means the tv ( sky glass ) doesn't work steaming upstairs doesn't work! We have tried resetting the hub, tried turning off at mains, nothing has worked! 

[Cliffj1]

Same!! Nothing is working!!

[Daniel0210]

@Bluebell4 @Cliffj1 
Any broadband issues between midnight and 7am could be essential overnight maintenance taking place which is carried out then to minimise disruption. There’s no pre-warning of this. See this pinned post at the top of the Broadband board from Sky which could be relevant any night this happens…
https://helpforum.sky.com/t5/Broadband/Important-Notice-Scheduled-Broadband-Maintenance/td-p/5151847...

If you have an ONT box displaying a red light, see this further advice…
https://helpforum.sky.com/t5/Broadband-Talk/Can-t-connect-to-broadband-and-have-a-red-light-on-your-...

Hopefully it’s back up and running before 7am. If it’s not, post back in this thread and we can try to offer additional advice.