I have no internet connection

[Caz94]

The message on my to says I do not have internet connection right now. I have tried going to settings but it says there is a problem with my network connection. I have followed the online instructions to press & hold the WPS button but it's still not connecting 

[Tom-W19]

Hi @Caz94 

Your post has been escalated to our Community Messaging team who will invite you to a private chat shortly and help you with this.

Just look out for the chat bubble to start the conversation.

Here's more information on how Community Messaging works - https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

[Addie15]

Update-We are closing this invite now due to no response within 48 hours. If you still need help, please let us know so we can re-escalate this for you. Thanks.