Discussion topic: I have no Internet.

This message was authored by: Markg90 · ‎11 Sep 2023

For the last 2 days I have had no Internet. Can't use anything...

This message was authored by: Deedee36 · ‎11 Sep 2023

@Markg90 Who is your internet provider?If it is sky have you reported a fault to them??

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“Trying to help improve sky glass”

This message was authored by: GD1 · ‎11 Sep 2023

@Markg90 Do you have sky broadband? As you've posted in the Sky Glass TV section?

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.

This message was authored by: Markg90 · ‎11 Sep 2023

Yes i am a sky broadband customer... and have sky glass also but I can't use my sky glass without my Internet

This message was authored by: GD1 · ‎11 Sep 2023

@Markg90 You post has been moved to the broadand forum as this is a broadband issue not a Glass issue.

Can you run this test? https://www.sky.com/servicechecker

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.

This message was authored by: Highlinder · ‎11 Sep 2023

@Markg90 Can you please run the broadband test, this can be done either via the Sky app on mobile data or use the link below.
https://www.sky.com/help/diagnostics/sky-broadband-diagnostic/sky-broadband-diagnostic

If it finds an external fault it should enable you to book an engineer.

If someone has helped give them Like.

If you have found this solution helpful please tick this as the answer.

Discussion topic: I have no Internet.

I have no Internet.

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