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Discussion topic: I have messed up. How do I reset my user name and password if I cannot connect

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This message was authored by: TeeAitch

Message posted on ‎05 Jan 2026 12:32 PM

I have messed up. How do I reset my user name and password if I cannot connect

My box is connected to the internet but I cannot access my box because I have messed up the user name and password. How do I reset?

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Avatar for caesarome
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Superuser
This message was authored by: caesarome

Message posted on ‎05 Jan 2026 01:15 PM

Re: I have messed up. How do I reset my user name and password if I cannot connect

Posted by a Superuser, not a Sky employee. Find out more

@TeeAitch 

What device are you trying to connect to your Wifi network ?

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