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Discussion topic: I have had enough

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This message was authored by: DavisCameron

I have had enough

Literally sitting in silence cos I can't use my phone, laptop or sky glass because of just how bad my broadband signal is.

i was told that my broadband was good enough to handle sky glass but that was clearly a lie, no surprise because the service I get with sky is actually abysmal.

it also states that I can't use the guarantee to get money off because my signal just ran a speed test as good despite the fact that I can't actually watch a single program on this brick of a tv; my partner is writing her dissertation off of a hot spot because of how bad the signal is.

i want out my contract, i want literally nothing to do with sky anymore. I will tell anyone thinking of using sky to run a mile to the next provider even if they cost more- during a cost of living crisis to put the price up while making the service.

I would search on google how to place a curse upon the company if I had the WiFi to do so.

 

From the very bottom of my soul I hate you sky and your deplorable customer service- signed, 

a customer of 9 years posting this from their mobile data.

there will not be a tenth.

 

if god willing I see another year on this planet I will spend 365 days cursing you.

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This message was authored by: _Claire

Re: I have had enough

Posted by a Sky employee

Hi @DavisCameron I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation. Please be aware conversations automatically close if there is no response within 48 hours.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147#M141
 

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