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Discussion topic: I have a broadband box already, need an account

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This message was authored by LLamb16 This message was authored by: LLamb16

I have a broadband box already, need an account

I've just moved into a new flat and the previous tenant has left a sky wifi box. I'd like to use it. How do I set up an account without having a new box sent to me and having the whole installation process? 

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This message was authored by cookiemonsteruk This message was authored by: cookiemonsteruk

Re: I have a broadband box already, need an account

Posted by a Superuser, not a Sky employee. Find out more

@LLamb16 

 

You would need to call sky on 150 from a sky mobile or
zero three three three seven five nine one zero one eight from any other phone

Or if in Ireland

Call sky ireland on

08.185.00.27.2
Remove all the full stops

 

To see what packages are available and place an order. The usual time is 12 days and you will receive a new hub. Sky hubs are loaned to customers and are the responsibility of the previous occupier to return

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This message was authored by NickNewark This message was authored by: NickNewark

Re: I have a broadband box already, need an account

Posted by a Superuser, not a Sky employee. Find out more

Depending which Sky Router it is, The previous tenant probably should have returned it. All you can is call Sky and explain the situation, they'll probably just send you a new one. 

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