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Discussion topic: I got only a cable

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This message was authored by: Carleen1

Message posted on ‎26 Feb 2025 11:24 AM - last edited: ‎26 Feb 2025 02:58 PM by Staff

I got only a cable

All i got sent was a cable which i already got one in the box when I joined sky last year. I moved and now have to wait 2 weeks for internet and tv, so no idea if the cable is working or not

 


Moderator note: Changed title to reflect topic more.

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Message posted on ‎26 Feb 2025 11:29 AM

Re: You've purchased and received your Sky Glass Gen 2, what are your thoughts on how it performs?

Posted by a Superuser, not a Sky employee. Find out more

@Carleen1  Your post has been moved to the broadband forum as it is unrelated to Sky Glass Gen 2 reviews.

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.




Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, EE FTTC Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.
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Message posted on ‎26 Feb 2025 11:30 AM - last edited: ‎26 Feb 2025 11:31 AM

Re: You've purchased and received your Sky Glass Gen 2, what are your thoughts on how it performs?

Posted by a Superuser, not a Sky employee. Find out more

@Carleen1 

 

It's almost certainly the ethernet cable 'conversion kit' for a soon-to-be-installed optical internet connection, and absolutely nothing to do with a Sky Glass television set of either generation.

* * * * * * *

Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
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Message posted on ‎26 Feb 2025 05:15 PM

Re: You've purchased and received your Sky Glass Gen 2, what are your thoughts on how it performs?

Thank you. I just got a notification and answered the question 🤷‍♀️😊

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This message was authored by: Carleen1

Message posted on ‎26 Feb 2025 05:17 PM

Re: You've purchased and received your Sky Glass Gen 2, what are your thoughts on how it performs?

  • Yep, I just have no idea why it was sent to me as I already have one and didn't ask for sky glass. It says sky glass on the instructions and then I got a notification with this question, so I just replied. But thank you for your reply 😊 
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