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Discussion topic: I am rea

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This message was authored by: CaroleD

I am rea

to cancel my account - I have had a week of frustration trying to deal with sky - concerning they are a leading communications company they are appalling at communication - three days of trying to speak to someone - no one saving the conversations - poor lines and 1hr along queues..... Im expecting an open reach engineer today for the 2nd time and had no notification when he might come - 4 phone calls in and attempts to use the USELESS bot.... and I still dont know IF/WHEN the engineer is coming - Does anyone know how I get hold of someone PLEASE

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This message was authored by: Daniel0210

Re: I am rea

Posted by a Superuser, not a Sky employee. Find out more

@CaroleD 

If an engineer is due today Sky won't be updated as to why there was a no show until tomorrow as Openreach don't update their ISPs until overnight. 


▪️ I AM NOT A SKY EMPLOYEE ▪️
[I only provide help on the forum boards so Private/Direct Messaging is switched off]

▪️
Sky customer since 2001
with:
Sky Q | Sky Broadband | Sky Talk | Sky Mobile(s)
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