@Iuliakarp92 You're not talking to Sky Customer services via the forum, we are all customers here so have no access to your account nor would we know why the broadband is off.
Are you sure it's not a fault? Have you called Sky?
Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.
Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, EE FTTC Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.
