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Discussion topic: Hubs changing in December?

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This message was authored by: Dozzy

Message posted on ‎01 May 2025 10:40 PM

Hubs changing in December?

I received a letter concerning my hub,it said by December it wouldn't have no updates etc,what do I fo now?thanks

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Message posted on ‎01 May 2025 10:47 PM - last edited: ‎01 May 2025 10:54 PM

Re: Hubs changing in December?

@Dozzy It is a free replacement off your old ER110/115 Q router to the SR203 Broadband hub, Details are on the bottom off the letter i believe where to go online to start the process. Link below.

 

sky.com/skyhuboptions 

 

 

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This message was authored by: GD1

Message posted on ‎01 May 2025 11:49 PM

Re: Hubs changing in December?

Posted by a Superuser, not a Sky employee. Find out more
@Dozzy wrote:

I received a letter concerning my hub,it said by December it wouldn't have no updates etc,what do I fo now?thanks

Does the letter not explain what you need to do?  I can't see Sky sending a letter with just a bit about the old hub no longer getting update so there must be more information contained in the letter?

Like you I'm a customer here, Sky Employees are clearly identified as such.
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Please note I only provide help on the main forums and not via PM, PM's are switched off.




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Message posted on ‎02 May 2025 05:39 AM

Re: Hubs changing in December?

Posted by a Superuser, not a Sky employee. Find out more
@Dozzy wrote:

what do I fo now

@Dozzy 

The letter does explain what you can do and that is to order yourself a free replacement as the link is there for you (which has been posted here for you).

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