Discussion topic: Hub stuck on set up
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Message posted on 25 Sep 2024 06:12 PM
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Hub stuck on set up
My sky broadband went live on 10th of September, as of today, 25th, mysky app still says "we're setting up your hub" what do I need to do to fix this? I've been sent a booster box too but can't add this while it's still showing setting up
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Message posted on 25 Sep 2024 06:12 PM
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Re: Hub stuck on set up
Also, the lights on the front is white and my WiFi and wired connections are working ok
Message posted on 26 Sep 2024 08:37 AM
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Re: Hub stuck on set up
@Barney Have you tried to factory reset the router to see if this comes out of the set up phase. This can be done by holding the WPS button for 30 seconds.
If you have found this solution helpful please tick this as the answer.
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