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Discussion topic: Hub set up

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This message was authored by: Anna192

Message posted on ‎23 Jul 2026 05:52 PM

Hub set up

Hi 

I've received my hub to set up my broadband but it doesn't connect to the Internet

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This message was authored by: caesarome

Message posted on ‎23 Jul 2026 07:25 PM

Re: Hub set up

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@Anna192 

When is your broadband activation date because if you have received the hub today and as it is due to arrive a day or so before your broadband is activated have your date been and gone yet ?

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This message was authored by: Anna192

Message posted on ‎23 Jul 2026 08:15 PM

Re: Hub set up

Hi 

I received the hub on Monday and activation date was yesterday 22/07

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This message was authored by: caesarome

Message posted on ‎23 Jul 2026 08:26 PM

Re: Hub set up

Posted by a Superuser, not a Sky employee. Find out more

@Anna192 

Do you know if the activation took place ?

Are on you a Sky fibre product ?

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