@Douglas88
Hopefully you've unplugged it to prevent a potential fire. You need to report it to Sky. I don't think the Community Messaging Team will be able to help you as there's likely a charge for the damaged loaned equipment.
▪️ I AM NOT A SKY EMPLOYEE ▪️
NOTE: I only provide help on the forum boards so Direct Messaging is switched off
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Sky customer since 2001
with:
Sky Q | Sky Broadband | Sky Talk | Sky Mobile(s)
