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Discussion topic: Hub dropping internet

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This message was authored by Chris184 This message was authored by: Chris184

Hub dropping internet

Hub is dropping the connection multiple times a day. Needs unplugging and restarting. Very inconvenient. Been happening for a number of days now. Orange light is showing on 4th light. All others are green.
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This message was authored by Mr+Flibbles+86 This message was authored by: Mr+Flibbles+86

Re: Hub dropping internet

Posted by a Sky employee

Hi there @Chris184 , I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

This message was authored by Mr+Flibbles+86 This message was authored by: Mr+Flibbles+86

Re: Hub dropping internet

Posted by a Sky employee

We are still looking to help you @Chris184 . If you need our support let us know and we can re-escalate to our chat team. Your invite has been closed now. Thanks

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