Hub 6

[Beth_louise185]

I was sent the new hub 6 and after plugging it in, I kept getting a flashing red and green light and my devices wouldn't stay connected. What am I doing wrong and can I get an engineer out to sort the problem as I'm disabled and can't keep getting up and down to the box Many thanks

[Mr+Flibbles+86]

Hi there @Beth_louise185 , I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147