I've been waiting since October to have full fibre installed at my property. There were a series of delays from Openreach and now they are waiting for PTW from a neighbour. Our neighbour has requested more information about the works from Openreach and are waiting for their response.
However, Sky have said they're going to cancel the order on the 31st December if they do not hear back. I've called multiple times to say that I do not want to order cancelled but no one seems to be able to help. Given it is Christmas time and we are still waiting on a response from Openreach, it seems completely unreasonable.
Please can someone advise?
