Discussion topic: How to claim automatic compensation

This message was authored by: JA2420 · ‎11 Dec 2024

I pay my bills via direct debit but have automatic compensation for a missed appointment, however it hasn't been taken off my bill and isn't off the next predicted one, so how do I access this? I can't find it on my account anywhere

This message was authored by: Chrisee · ‎12 Dec 2024

@JA2420 it takes a bit of time to come through but once on the account it will be automatically applied against the next bill after that. You dont have to do anything.

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Discussion topic: How to claim automatic compensation

How to claim automatic compensation

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