How to access SYSLOG

[Cj123]

I'm infuriated with Sky internet. It's saying everything is fine when it runs a diagnostic, but I can only access that diagnostic when the internet is working so OF COURSE it's fine then! It's getting worse and worse. I work from home and can't take it anymore. 

Reading online, people are accessing their SYSLOG to actually see how many times it goes down. Can someone spell out in really really REALLY basics terms (i.e click here, then click that)  how to access this?

Assume I know nothing. 

[Mr+Flibbles+86]

Hi there @Cj123 , I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147