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Discussion topic: Horrific Internet Connection

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This message was authored by: SteveBoddy1

Horrific Internet Connection

Total frustration at the horrific internet connection - it's like being back in the 90a

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This message was authored by: Chrisee

Re: Horrific Internet Connection

Posted by a Superuser, not a Sky employee. Find out more

@SteveBoddy1 you need to explain whether your issue is with the broadband speed to the hub which is guarsnteed or WiFi spedds in your home w hich aren't. Poor WiFi coverage is probably the most common question we get in the forum. In many homes a single Sky hub cannot provide a usable wifi signal in every room due to the layout and type of construction of the property especially in older homes. Assuming the hub is in the best possible position which is out in the open on a surface then the only answer is additional wifi sources. 

Your choice.is to either buy Sky's add-on WiFi Max bundle which can supply up to 3 extenders see https://www.sky.com/help/articles/sky-wifi-max or buy your own wifi system and use that instead of the Sky hub's WiFi.

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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
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