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Discussion topic: Home move with Sky

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This message was authored by: CloverTam

Home move with Sky

I want to move home with Sky on 27 October
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This message was authored by: JimM1

Re: Home move with Sky

@CloverTam Here is the link from the sky help, and it's possibly not going to happen with such a short notice off two day's!

 

Moving Home | Sky Help | Sky.com | Sky Help | Sky.com

This message was authored by: caesarome

Re: Home move with Sky

Posted by a Superuser, not a Sky employee. Find out more

Sky needs about 14 days notice so even you were to book this move for your broadband today you are looking at a few weeks before it is activated in your new property.

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This message was authored by: TimmyBGood

Re: Home move with Sky

Posted by a Superuser, not a Sky employee. Find out more

@CloverTam 

 

To clarify: broadband doesn't follow an ISP router around the national network.  It's specifically reprovisioned at each address which has a significant lead time, and this process can be further delayed where a mandatory move from copper to fibre is involved.

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Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
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