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Discussion topic: Hive drop out malfunctioning heating

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This message was authored by: Andy8998

Hive drop out malfunctioning heating

Experiencing Hive heating controller go off line meaning only way to get heating going is a reboot. Checker tells me broadband and WiFi ok but must be an issue? Up until recently operationinf perfectly. Very intermittent issues pointing to drop off in broadband and WiFi 

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This message was authored by: JimM1

Re: Hive drop out malfunctioning heating

@Andy8998 Do you see anything at the hub when it happens?

 

This link below provides information about the coloured lights on the various hubs that can help to see what is going on! If the system is also Full Fibre then the lights on the OR/CF ONT also require to be looked at!
https://www.sky.com/help/articles/hub-lights-explained-start

 

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