Hi

[Emmahodgson]

Hi there I got use coming out and I not even resived my sky hub Royal mail never delivered it

[JimM1]

@Emmahodgson When is the sky Activation day that you where given, the hub is sent from sky to arrive 1 to 2 days before you go live!

[Emmahodgson]

Today u are coming out and Royal mail saying not found I go live on the 15 

[Emmahodgson]

It was to day but can't as not got the hub 

[Emmahodgson]

My box was ment to come out today but not 

[JimM1]

@Emmahodgson Which one is correct you have 15 on one post and today on the other, and you may just be a 2 part install one before the other!

[Emmahodgson]

Actived today but Royal mail saying no address found so I won't get the box cos when I put my postcode in it say noting found 

[JimM1]

@Emmahodgson Just give sky a call and see what is happening to it all!

[Emmahodgson]

Can u send me the number plz 

[JimM1]

@Emmahodgson The number is not allowed to be posted on the Form, click link below, post 5 off 5 click that one, down to the bottom call us and the number will appear for you!

https://helpforum.sky.com/t5/Broadband/Trying-to-report-missing-ONT/m-p/5073358