Discussion topic: Hi,problem

This message was authored by: AlinIonutCuc · ‎18 Jul 2026

I have a problem with the internet always falls in and I don't know what to do... it's not the first time.

This message was authored by: AlinIonutCuc · ‎18 Jul 2026

Once again, if I have problems with the internet, I move to someone else.

This message was authored by: GD1 · ‎18 Jul 2026

@AlinIonutCuc You're only posting threats to customers, no one at Sky will see this or know who you are

Also threats won't resolve any issues you have.

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.

Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, Sky 1Gig FTTP Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.

This message was authored by: caesarome · ‎18 Jul 2026

@AlinIonutCuc

Try running this line test to see if it finds any faults:
https://www.sky.com/help/articles/broadband-diagnostic-start

You can also run the test via the MySky app on a mobile data connection.

After this has finished and if it reports back all is good click on broadband to run an updated test. If you get amber or red please follow the on screen instructions.

__________________________________________________________________________________________
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can

Discussion topic: Hi,problem

Hi,problem

All Replies

PROBLEMMMM

Re: PROBLEMMMM

Re: Hi,problem

Was this discussion not helpful?

Search Sky Community

Start a new discussion