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Discussion topic: Hi. My internet light is red.

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This message was authored by Adina2 This message was authored by: Adina2

Hi. My internet light is red.

I have turn off the black box, reset it and done the test on the app. It shows all is good but I don't have Internet and the light keeps being red. How can I fix it?
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This message was authored by cookiemonsteruk This message was authored by: cookiemonsteruk

Re: Hi. My internet light is red.

Posted by a Superuser, not a Sky employee. Find out more

@Adina2 

 

How long has this been going on for?

 

Sounds like a fault in your area

 

You should report it to sky

 

Contact sky on 150 from your sky landline or

Follow the link and choose need more help

https://www.sky.com/help/home/

If in the Republic of Ireland go to the bottom of the page and change the flag to Republic of Ireland

----------------------------------------------------
Sky Stream , Sky Superfast, SR203 router, Tp link td w9970 + Asus RT AX58U (backup), Xbox Series X, google home mini, LG 43 inch UHD tv, samsung a5 2017 and samsung s21

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