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Discussion topic: Help with website issue address change

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This message was authored by Stee This message was authored by: Stee

Help with website issue address change

I have recently moved house and had the connections set up, unfortunately I have to move home again and need it switching to my new house. However when I try to change address it's still stuck on the last order and says I need to track it of which I click the track button and it says no orders/change found. 

I need to book this engineer asap as I work from home and need WiFi. Any help appreciated I can't seem to get a contact number to call a human! 

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This message was authored by caesarome This message was authored by: caesarome

Re: Help with website issue address change

Posted by a Superuser, not a Sky employee. Find out more

@Stee 

If you can't book a home move here:

 

https://www.sky.com/moving-home

 

Then you will have to contact Sky:

 

150 is the free number to use from a Sky Mobile or Sky Talk phone otherwise under "Need more help ?" link at the bottom of the page on this link is the number to call Sky on:


https://www.sky.com/help/home


Try saying nothing when spoken to by the bot.

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