0

Discussion topic: Help with signal dropping

Reply
This message was authored by: Tazzy9870

Help with signal dropping

I. Having problems with my signal dropping out when im in the extension or the garden
Reply

All Replies

This message was authored by: caesarome

Re: Help with signal dropping

Posted by a Superuser, not a Sky employee. Find out more

@Tazzy9870 

A wifi signal will only go so far as a poor signal in certain rooms is something that comes up on here on a regular basis so try going through this to see if it helps:


https://www.sky.com/help/broadband/my-broadband-speed/improving-wi-fi-signal-to-my-devices/articles/...


If not and if you have Wi-Fi Max on your account then Sky will supply up to 3 pods as you can read about here:

 

https://www.sky.com/help/articles/sky-wifi-max

 

So you can either call them on 150 from a landline phone or a mobile that has a Sky sim in it or Select "No, I still need help" at the bottom on the above link.

__________________________________________________________________________________________
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
Reply