0

Discussion topic: Help please

Reply
Avatar for Michael+Handley
Level 1 icon
What's this?
This message was authored by: Michael+Handley

Message posted on ‎06 Jul 2026 06:16 PM

Help please

I work from

home

buy suddenly my laptop won't connect to the wifi.  I have turned everything off and tried resetting the hub and extender but still my laptop (which previously worked) has suddenly stopped and won't connect

Report post
Post 1 of 2
73 Views
0 Likes
Reply
Reply

All Replies

Avatar for GD1
Level 16 icon
What's this?
Superuser
This message was authored by: GD1

Message posted on ‎06 Jul 2026 06:21 PM

Re: Help please

Posted by a Superuser, not a Sky employee. Find out more

@Michael+Handley Is your hub showing as connected  to broadband.

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.




Samsung 75" 4K TV (Satellites 28E,19E & 13E), Sky Glass Gen 2 55", Sky Stream, Sky 1Gig FTTP Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.
Report post
Post 2 of 2
70 Views
0 Likes
Reply
Reply