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Discussion topic: Help line

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Avatar for Sophie19991
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This message was authored by: Sophie19991

Message posted on ‎31 Aug 2026 09:10 AM

Help line

Does anyone have a phone no. For sky broadband please? 

 

I can only find a bot chat that sends me in circles 🤬

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Avatar for caesarome
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This message was authored by: caesarome

Message posted on ‎31 Aug 2026 10:22 AM

Re: Help line

Posted by a Superuser, not a Sky employee. Find out more

@Sophie19991 

Whatever number you have used is the one to use as a chat bot can not be avoided when calling Sky.

 

Is your issue anything we can help you with via here ?

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Avatar for Daniel0210
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This message was authored by: Daniel0210

Message posted on ‎31 Aug 2026 10:33 AM

Re: Help line

Posted by a Superuser, not a Sky employee. Find out more

@Sophie19991 

Call Customer Services by dialling 150 (free) from your Sky Talk landline if you have Sky Broadband and if it's working. All calls will start automated (aka 'the bot') which may offer you the online help route or try to send you here to the forum. Stay on the line as long as possible and sometimes saying nothing when asked the reason for the call helps being put in the queue for an agent.


▪️ I AM NOT A SKY EMPLOYEE ▪️
[I only provide help on the forum boards so Private/Direct Messaging is switched off]
▪️
Sky customer since 2001
with:
Sky Q | Sky Broadband | Sky Talk | Sky Mobile(s)
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