Hello i recive a email

[robert130]

Hello i recive some email abot sky. and i dont andrestadnd it 

[GD1]

@robert130   Unless you tell us what was in the email we can't even start to help, we can't see the email you have.

[robert130]

its aying tha i want to leav sky but i dt want to leav sky 

[Daniel0210]

@robert130 

It sounds like someone has applied for broadband and has given Sky either an incorrect house number or incorrect postcode. You will need to call Sky to inform them of this. 

[robert130]

so i need to call there ?

[Daniel0210]

@robert130 

Yes. You need to call and tell Sky someone has applied for broadband at your address but you're not moving (presumably).

You can call Sky free by dialling 150 from a Sky Talk landline or a Sky Mobile, alternatively you can use:
https://www.sky.com/help/home
UK customers: Scroll down and click on ‘Need more help’ and it provides a 0333 number.
ROI customers: change the flag in the bottom right corner of the link to the ROI flag then scroll down and click on ‘Need more help’ and it provides a dedicated ROI number.
(The forum doesn’t allow us to type the numbers in full).

You will find that similar to calling other large companies the start will be automated which may also try to send you here to the forum. Stay on the line as long as possible and don’t hang up. If necessary say nothing when the automated system asks you what your call is about as it should then route your call into a queue for the next available agent.