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Discussion topic: Having connection problem
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This message was authored by: CristianSimon
Message posted on 07 Nov 2025 09:10 AM
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Having connection problem
Hello
I not able to connect my phone neither my TV to the Wi-Fi
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This message was authored by: Chrisee
Posted by a Superuser, not a Sky employee.
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Message posted on 07 Nov 2025 10:09 AM
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Re: Having connection problem
@CristianSimon if you have axwhite Sky hub go into the hub's advanced settings in the My Sky app and change the WiFi security setting to WPA2 as some devices wont connect to the default WPA3-T.
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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
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