Having WiFi issues

[User771]

My WiFi isn't working correctly. It's a very poor signal and speed around the house has reduced.

I work from home so need reliable service. I've been with you a number of years and not had an issue. 

can someone look into this for me please

[caesarome]

@User771 

As this is a customer help customer forum this is something to call Sky about if this doesn't help:

https://www.sky.com/help/broadband/my-broadband-speed/improving-wi-fi-signal-to-my-devices/articles/...

If not and if you have Wi-Fi Max on your account then Sky will supply up to 3 pods as you can read about here:

https://www.sky.com/help/articles/sky-wifi-max