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Discussion topic: Have no Internet

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This message was authored by: Jonathan821

Message posted on ‎13 Apr 2024 09:38 PM

Have no Internet

No Internet Orange light
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This message was authored by: Jonathan821

Message posted on ‎13 Apr 2024 09:41 PM

Re: Have no Internet

Orange light flashing on router, no Internet and have tried restarting router
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Message posted on ‎13 Apr 2024 09:55 PM

Re: Have no Internet

I have the same and has been that way since about 3pm this afternoon,says there is an outage for my area which may take 2 days to fix. Not impressed as I have sky glass so means I can't even watch tv

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This message was authored by: Chrisee

Message posted on ‎14 Apr 2024 06:55 AM

Re: Have no Internet

Posted by a Superuser, not a Sky employee. Find out more

@Kelly102 & @Jonathan821 If your service is still down this morning run the connection test in the My Sky app over a mobile connection to see if there is a known issue locally to you. If not call Skyband to report the issue

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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
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