Discussion topic: Green Flashing Light and loss of Internet connection
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Message posted on 30 Jul 2025 12:32 AM
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Green Flashing Light and loss of Internet connection
During internet usage WiFi suddenly lost internet connection and the light has gone from white to flashing green. Restarting and unplugging from the ONT hasn't worked either. You can connect to the WiFi and it has strong signal, however no internet connection and still a flashing green light
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Message posted on 30 Jul 2025 05:43 AM
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Re: Green Flashing Light and loss of Internet connection
It could be overnight maintenance taking place.
If it still down later then the first thing to check is this link to see if there are any outages in your area:
https://www.sky.com/servicechecker
If there isn't try running the line test here:
https://www.sky.com/help/articles/broadband-diagnostic-start
You can also run the test via the MySky app on a mobile data connection.
After this has finished and if it reports back all is good click on broadband to run an updated test. If you get amber or red please follow the on screen instructions.
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
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