Got a weird one here

[Davy58]

I recently got the new Wi-Fi max that is supposed to do everything bar make coffee in that Wi-Fi is great blah blah blah

well, my Wi-Fi actually dropped upstairs and despite calling Sky who wanted me to film where the router is etc and basically film my house for him, I refused and cancelled it. No problem and it was all back to what it was before after I connected my old router back up again and speed was back to what it was as well.

Long story short, I couldn't connect today using old router details. For some reason, it has changed to the new router name and password I have disconnected. Internet is now working again. This only happened when I tried to use my laptop I haven't used in ages and old router details wouldn't show and connected to new one if you see what I mean.

why did it do this and would love someone to explain to me. I've never had this in all the 15 years I've been with Sky and I've had a few routers in all that time.

sorry for the long post but can't fathom it out.

[jamesn123]

@Davy58 

Do you have any sort of booster/extender in use?

[Davy58]

@jamesn123

with the old router which is the version before the new one, I did use a Sky booster, the white one. For the new router I didn't connect it at all.

when I started the old router back up, I connected the booster back up, so yes, I do use it now. That's when the problems started. Do you think it's something to do with the booster?

[jamesn123 · Accepted solution]

@Davy58 

Its possible that if the booster was powered on at any point when you were using the new hub that it could have copied the SSID & Password

You could also use a WiFi analyzer app on your phone to see where the signal is coming from just to check that it is your own router.