Discussion topic: Got a text to say about problem

This message was authored by: Helpplease6 · ‎04 Oct 2025

Had. Txt to say there is a problem

This message was authored by: GD1 · ‎04 Oct 2025

@Helpplease6 Youll need to elaborate a bit more.

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.

Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, EE FTTC Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.

This message was authored by: Daniel0210 · ‎04 Oct 2025

@Helpplease6

Text from who?

Saying what?

It may not have been from Sky as they don't send messages to say there's a problem with your broadband.

▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise)▪️
NOTE: I only provide help on the forum boards and NOT via Direct Messaging
▫️
Sky customer since 2001
with:
Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile

This message was authored by: MrRichAllen1976 · ‎04 Oct 2025

@Helpplease6 It won't have been Sky, they don't text you about that.

It's possible you've been hacked, change your email passwords IMMEDIATELY.

Discussion topic: Got a text to say about problem

Got a text to say about problem

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