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Discussion topic: Got a text to say about problem

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Avatar for Helpplease6
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This message was authored by: Helpplease6

Message posted on ‎04 Oct 2025 05:11 PM

Got a text to say about problem

Had. Txt to say there is a problem 

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Avatar for GD1
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Superuser
This message was authored by: GD1

Message posted on ‎04 Oct 2025 05:20 PM

Re: Got a text to say about problem

Posted by a Superuser, not a Sky employee. Find out more

@Helpplease6  Youll need to elaborate a bit more.

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.




Samsung 75" 4K TV (Satellites 28E,19E & 13E), Sky Glass Gen 2 55", Sky Stream, Sky 1Gig FTTP Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.
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Avatar for Daniel0210
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Superuser
This message was authored by: Daniel0210

Message posted on ‎04 Oct 2025 06:27 PM

Re: Got a text to say about problem

Posted by a Superuser, not a Sky employee. Find out more

@Helpplease6 

Text from who?

Saying what?

It may not have been from Sky as they don't send messages to say there's a problem with your broadband.


▪️ I AM NOT A SKY EMPLOYEE ▪️
[I only provide help on the forum boards so Private/Direct Messaging is switched off]
▪️
Sky customer since 2001
with:
Sky Q | Sky Broadband | Sky Talk | Sky Mobile(s)
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Avatar for MrRichAllen1976
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This message was authored by: MrRichAllen1976

Message posted on ‎04 Oct 2025 08:06 PM

Re: Got a text to say about problem

@Helpplease6 It won't have been Sky, they don't text you about that.

 

It's possible you've been hacked, change your email passwords IMMEDIATELY.

 

 

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