🐇Gigafast to 🐌 Gigaslow‽ 🙁

[Zangl]

Hi everyone,

I live in a small village out on the Norfolk coast and we've just had all the area upgraded to support fiber to the pole so I jumped straight in with full 900mb gigafast, I wfh in software dev so I need a stable connection and decent speed.

I plumped for the max becuase I thought why not‽, at installation speeds were ~7-900mb over direct and similar over WiFi as I have a new net gear 6E mesh.

Now that lasted about a day and several days later after testing the connection everyday it doesn't get above 100mb 🙁😢

The blurb says the first two weeks the test the connection and there could be variations in speed and drop outs even but is 1/10 speed constantly expected?

Should I call sky back in I'm wondering even to bother until the two weeks on "testing" 🙄 is up?

Any thoughts much appreciated 👍🏻👊🏻 🤗

[TimmyBGood]

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@Zangl wrote:

The blurb says the first two weeks the test the connection and there could be variations in speed and drop outs even but is 1/10 speed constantly expected?

Should I call sky back in I'm wondering even to bother until the two weeks on "testing" is up?

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My first thought is always to be baffled as to why Sky continues to think that the 'training period' for FTTC applies to FTTP, which is a completely different technology...